For one, as much as the off-the-shelf CRM solutions in the market are tuned to match any form of business organisations, we believe there isn’t a one-size-fits-all solution when it comes to customer interaction management and business automation process. The reason for is that organisations do business in different methodologies, even in a same field or occupation, and choose different paths for how they handle their customer life cycle from prospecting to supporting so they can provide a unique experience for their target audiences differ from what is already brought by other competitors. Plus, with ready-made solutions, you don’t always get precisely what you want, as they focus on covering the needs of a wide audience.
A white label CRM can be designed specifically for your team’s requirements and your form of business organisation. You can choose if you want a more sales-focused solution, or you are more into lead generation and marketing features or even if you prefer a clean and easy-to-use solution just to define a new customer onboarding strategies and focusing on improving your customer retention rate. Also, since CRM systems often contain sensitive data such as customer information, deals analytics and business performance reports it’s also important to ensure information security and confidentiality. By using a custom-built CRM, you will be empowered to set your desired security measures and define your own unique information access policies.
No matter the industry and regardless of what your organisation is offering, we have our team of business consultants, designers and developers to embrace the complexity of every challenge so you and your team are delivered a comprehensive CRM solution tailor-made to your business process and designed to help you reach your ultimate business goals.
B&F in collaboration with Smarty combines their business consultancy experience with software developing background to create a customised CRM solution designed to your specific requirements, perfectly suiting your working style, type of business and industry sector. It will also provide you with everything you may need and come across to create a white label CRM for your business from consultancy to development and set up and even adequate training sessions to make the most out of your CRM solution.
We design and build intuitive and user-friendly CRM solution which only includes the required functions and features that are relevant to your business. This cut learning time, saving you time and money and ensuring a better level of staff engagement. But this is not the end of the story, our solution can grow as your business grows. New functions, capabilities, features, reports or integrations can be added whenever you felt in need with them. With a customised CRM software, you are in control and won’t need to purchase the most complete plan but the tools you mostly lack in your business process. Our robust and secure CRM web application, allows you to access your business data 24/7 from any web-connected PC, tablet, laptop or smartphone.
We build native Android and iOS CRM apps to work as a companion application to your CRM software which includes most of the features of web version application along with some unique mobile CRM capabilities that you may find crucial in order to interact with your customers' data, activities or business analytics on the go. Our CRM mobile apps enable you to interact with your clients in a completely new way, all from your smartphones and tablets. They help you overshadow all your sales activities while you are away. Increase sales efficiency by managing more leads, scheduling more activities and winning more deals. With the power of the CRM mobile apps, you can have access to the unique CRM features you always wished to have on your smartphones.
We are proud to have a team of highly experienced programmers and business consultants specialised in providing white label CRM solutions for a wide variety of industries which will assist you to run and set up your CRM platform smoothly and implement your new marketing and sales strategies into the newly developed business management software. Our web development specialists will perform CRM installation on your server, set your software initial configuration and provide you with all the details needed to access your customer data and manage it successfully. Our custom-built CRMs are provided with professional installation services, superior technical support and assistance to maintain a quality CRM experience for all your engaged departments.
Our CRM solutions come with a lot more features than most pre-built commercial CRM systems offer today. You can create multi-step business processes, design custom webforms, run email marketing campaigns, document your communications such as emails and calls and integrate with a wide variety of third-party business management applications such as G Suit. If none of these features is satisfied your business needs, we can always develop new unique features and functionalities specific to what you have in mind.
Here are some of our CRM featured capabilities which will help you streamline your business processes and improve your customer life cycle:
We are focused on more than powering your CRM solution quickly and efficiently. We are here to set new customer relationship management standards and develop the tools that you need and see fit for your organisation. Our team will be ensured that you have the essential tools to grow and prosper your business and most importantly train you how to make the most out of your new CRM solution.
Add-on services include additional amendments such as assistance with software setup, data-entry, integration with third-party applications, adding further features according to your business needs, etc.